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Payment & shipping info

 

Shipping Terms

The delivery takes place within Germany.

Packing & Shipping

All paintings are shipped well-padded in a dedicated box. The painting is wrapped in bubble wrap and the corners are reinforced with edge protection so that the goods reach you intact.

Posters, art prints and other printed matter (such as bookmarks, mugs, etc.) are sent in reinforced envelopes that prevent the envelope from buckling or in well-padded boxes provided for this purpose.

The tracking number will be emailed to you as soon as the package has been dispatched.

Domestic deliveries (Germany):

We calculate the shipping costs at a flat rate of €4.50 per order.

The shipping costs are waived from an order value of €150.00.

Shipping is with DHL (Hermes is possible, please leave a message).

Deliveries abroad:

Shipping within the EU is planned, but not yet available in the shop. 

If you are interested in shipping to other EU countries, please send me an email so that I can inform you as soon as the option is available.

Delivery of download products:

There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).

You can download download products via a link provided by email.
This e-mail with access data for executing the download will be sent within 12 hours after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

delivery times

Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3-5 working days (if advance payment has been agreed, after the date of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.

 

In the case of commissioned work, an individual production time is agreed, which may take around 14 - 28 days (depending on the scope and workload). The delivery takes place after completion of the object within 3-5 working days.


If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment options

- Payment in advance by bank transfer
- Payment by PayPal
- Payment via PayPal Express
- Payment by credit card, Sofort, Giropay, Apple Pay

 

VAT is not shown because the seller is a small business owner within the meaning of the UStG.

Small entrepreneurs according to §19 UStG and therefore exempt from sales tax.


If you have any questions, you will find my contact details in the imprint.

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